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STEPS TO A HEALTHIERUS INITIATIVE

3rd National Prevention Summit
Innovations in Community Prevention
October 24–25, 2005

Current Workshop Session I—Healthier Practices
(A5) Promoting Health Literacy

Monday, October 24, 10:30 a.m.-noon

Improving Health Literacy To Improve the Health of Rural Elders

Authors
M. Gardner1; S. Jones2; J. Peeler2.
1
Western Kentucky University, Bowling Green, KY;
2
Western Kentucky University, KY.

Background
In Kentucky, roughly 15 percent of the rural population is age 65 or older. Elders in rural areas are more likely to be poorer than their metropolitan counterparts, and are at risk for being underinsured or uninsured. Access to care is also limited. While rural elders are shown to have a higher rate of chronic disease conditions, they have poorer perceptions of their actual health status as well. The significant dissonance that exists between rural elder's perception of their health and their actual health status can be lessened by improving their health literacy status. Research indicates that health literacy is directly related to health outcomes, length and frequency of hospitalizations, and health care expenditures.

Methods
The Health Enhancement of the Rural Elderly (HERE) project was designed to improve the health literacy of rural elderly living in two counties in south central Kentucky identified as rural and poor. Educational modules were developed, tested, and refined to address these deficiency areas identified in a needs assessment: medications; medical terminology; basic anatomy and physiology; orientation to medical forms including advance directives; and communication skills. A quasi-experimental pre-post design with an attention control group was used to test the effectiveness of the modules on improving variables related to functional health literary.

Results
At pretest, participants tended to take a fairly passive role in their health care and most were embarrassed to ask health-related questions and intimidated by the health-care system. Many reported being confused by medical terminology, health insurance forms, and prescription instructions. Data from the six-month posttest revealed positive changes among participants in the intervention group on several health-related practices as compared to participants in the attention-control condition.

Discussion
Improving health literacy has the potential to empower rural elderly to become more active participants in their health care. In doing so, there is the potential to realize improved health outcomes.

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Raising Health Literacy Sensitivity Throughout the Healthcare System and the Community: A Way To Maximize the Effectiveness of Current Health Promotion and Disease Prevention Practices

Authors
K.C. Vergara1; P.E. Sokol1; J.G. Schwartzberg1.
1
American Medical Association, Chicago, IL.

Background
Low health literacy poses a challenge to disease prevention and health promotion efforts. Health information is distributed in complicated language, consent forms are written at a literacy level that exceeds that of the majority of adult Americans, and prescription instructions pose a lethal threat if misunderstood. Limitations in the degree to which individuals have the capacity to obtain, process, and understand basic health information and services have been identified as a barrier to effective diagnosis and treatment. Practices that are insensitive to health literacy create an environment that hinders health promotion efforts and threatens patient safety.

Methods
In order to maximize the effectiveness of current health promotion and disease prevention efforts and break the dangerous continuum of confusion that may exist for patients, the healthcare community must engage in the issue of health literacy. To improve healthcare delivery to persons with inadequate health literacy, the American Medical Association designed and implemented the Health Literacy Training Program. Objectives of this educational program were to increase awareness amongst health care professionals and community stakeholders of the problems of patients with low health literacy, and to offer techniques that would improve communication, efficiency, and patient safety.

Results
Of nineteen multidisciplinary teams trained, participants ranged from physicians, nurses and administrative staff to lay community organizations such as adult learner program directors, literacy teachers, and patient advocates. Thus far, over 200 training programs have reached 10,000 people invested in improving healthcare and health outcomes. Seventy percent of clinicians report changing communication practices within six months.

Discussion
Techniques and best practices in the training program are a direct response to evidence that low health literacy plagues our nation, makes current disease prevention practices ineffectual and inefficient, and poses a threat to safety of the patient and the public.

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A Model for Promoting Health Literacy and Chronic Disease Prevention Through the 2004 Surgeon General's Report on Smoking "People's Piece"

Authors
S. Gregory1; P. Xiques2; V. Reddick2.
1
Centers for Disease Control and Prevention (CDC), Atlanta, GA;
2Science Applications International Corporation, Oak Ridge, TN.

Background
The 2004 SGR, which was prepared by 19 of the nation's top public health experts, took more than 3 years to complete and is targeted for a narrow scientific audience. Recognizing that these findings must be communicated directly to the public to have a broad impact on this national health problem, Surgeon General Richard Carmona directed the Office on Smoking and Health to prepare a "people's piece" for general audiences.

Methods
A structured approach was developed for creating and testing material at a level that could be understood by low literacy and aging audiences, but was still appropriate for the general public. The methodology included visual design standards, reading measurements, and assessments of draft material, cultural appropriateness, and message clarity. Reviews included ESL specialists, minorities, youth, and older smokers and non-smokers.

Results
What It Means to You is a resource that explains the findings of 2004 SGR to everyone. It clearly describes how smoking causes disease in nearly every organ of the body. The publication received regional and international awards for technical communication, and offers lessons-learned that are useful to a broad public health audience on issues of low-literacy populations and the impact on health message assimilation.

Discussion
After publication, participatory research interviews after 3 months and 1 year assessed effectiveness in communicating key ideas and influencing perspectives on health consequences.

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USDA Elderly Nutrition Demonstrations: A Description and Evaluation of Results

Authors
C. Kissmer1; E. Dagata2.
1
Agricultural Research Service (ARS) - U.S. Department of Agriculture (USDA), Alexandria, VA;
2
Agricultural Research Service (ARS) - U.S. Department of Agriculture (USDA), Washington, DC.

Background
Food Stamp Program (FSP) benefits provide additional purchasing power that low-income elderly can use to improve their diets and nutrient intakes. Yet nearly two-thirds of low-income seniors ages 60 and older who qualify for FSP benefits do not receive them.

Methods
To identify effective strategies for raising participation among this population and improve their diets and nutrient intakes, USDA solicited grant proposals for three models, each using different techniques to reduce the barriers that seniors face in FSP participation. The techniques involve reducing the time and effort of applying for benefits, aiding seniors in navigating the application process, and giving seniors the option of receiving commodity packages instead of getting benefits through electronic benefits transfer cards. The models were tested as county demonstrations in six States between 2002 and 2004.

Results
Findings from this study show that reducing the burden of applying for food stamps or enhancing benefits appears to increase participation of the elderly in the FSP. The most successful demonstrations increased the number of participating seniors by 20-35 percent more than in matched control counties after 21 months of operation. The simplified eligibility model which altered the application process was the least costly of the demonstrations, since monthly costs consist primarily of outreach. The application assistance model which utilized persons within the community was more expensive because of the monthly costs of providing services to potential elderly participants. The commodity alternative was the most expensive because of the cost of distributing food packages to clients each month.

Discussion
The demonstration showed that community efforts could make a difference in increasing participation in Food Stamps by the elderly. Unfortunately, resources were unavailable to measure the nutritional impact of participation in these demonstrations, but, in general, food stamps increases the nutritional availability in participating households.

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For questions or more information, please contact summit@osophs.dhhs.gov.

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